Shipping Policy

Shipping Policy

At Lumariza, we aim to provide a fast, reliable and transparent delivery experience for all our UK customers.
Below you will find all the details regarding our shipping process.

UK Delivery Times

All orders are processed within 1–2 business days.
Once dispatched, your parcel will typically arrive within 3–6 business days, depending on your location within the UK.

Shipping Methods

We work with trusted delivery partners such as Royal Mail and Evri to ensure safe and timely shipping.
All orders come with tracking information so you can follow your parcel every step of the way.

Shipping Costs

We offer free shipping on qualifying orders.
Shipping fees for orders below the free-shipping threshold will be calculated at checkout.

Order Tracking

Once your order is shipped, you will receive an email with a tracking link.
If you experience any issues with tracking updates, our support team is always available to assist you.

Address Accuracy

Please ensure your address is entered correctly during checkout.
We are not responsible for delays or lost parcels caused by incorrect or incomplete information.

Delays

Although we strive to deliver on time, unexpected delays may occur due to high-volume periods, carrier issues or weather conditions.
We appreciate your understanding and patience.